Manufacture & Wholesale
of Residential and Commercial Whirlybirds
Ventlite Roof Ventilators is committed to providing you with the best possible customer service experience. Ventlite Roof Ventilators is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of Information
In order to use the Ventlite Roof Ventilators website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Ventlite Roof Ventilators is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Ventlite Roof Ventilators takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Ventlite Roof Ventilators reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Storage of Collected Information
The security of your personal information is important to us. Credit Card details are only collected through PayPal
so we never store Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at email@example.com
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and delivery and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Ventlite Roof Ventilators uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at firstname.lastname@example.org
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Ventlite Roof Ventilators may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose. Ventlite Roof Ventilators does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Ventlite Roof Ventilators site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.ventlite.com.au .
Ventlite Roof Ventilators Security Policy
Ventlite Roof Ventilators uses PayPal for its online credit card transactions. PayPal processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
All online credit card transactions performed on this site using PayPal are secured payments.
Payments are fully automated with an immediate response.
Your complete credit card number cannot be viewed by Ventlite Roof Ventilators or any outside party.
All monies are directly transferred from your credit card to the merchant account held by Ventlite Roof Ventilators.
For more information about PayPal and online credit card payments, please visit
Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a 7 day money-back guarantee from the time you receive the goods.
Goods must be returned to store of purchase.